AI & Machine Learning
Business Insider1 day ago
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I let robot-trainers clean my apartment for free. It was unsettling, but I got over it.

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A Business Insider journalist let Shift, an AI startup, film her apartment while cleaners and a chef worked for free, finding the experience unsettling but ultimately worthwhile.

I let robot-trainers clean my apartment for free. It was unsettling, but I got over it.

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The Big Picture
The journalist invited Shift, a startup offering free housekeeping in exchange for video recordings to train AI and robots, into her New York apartment. Two cleaners and a chef arrived, wearing baseball caps with cameras that filmed the entire process. Initially nervous about the privacy implications, she hid personal items and soon grew accustomed to the visible wires and cameras. The cleaning was mediocre, but the three-course meal from the chef was a highlight. She questions the sustainability of such services given the high costs for Shift, but acknowledges the strong demand for free labor.
Why It Matters
This article highlights a growing trade-off in the AI economy: consumers exchange personal data for free services, but here the data is intimate video footage of their homes used to train robots. It underscores how startups are betting that such data is valuable enough to subsidize labor costs, raising questions about privacy, sustainability, and whether users fully grasp the long-term implications of training the very machines that may replace human workers.

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A Shift cleaner is pictured.
A Shift cleaner is pictured.
Shift cleaners filmed my apartment to train robots.

Henry Chandonnet/Business Insider

  • I invited two cleaners and a chef from the startup Shift into my New York apartment.
  • The workers cooked and cleaned for free — but recorded the process to train AI and robotics.
  • Initially, I was nervous. I soon got used to the wires hanging from beneath their baseball caps.

I let an AI startup film every inch of my apartment.

That's a privacy nightmare — and yes, I did suitably hide all my personal items before they arrived. But, as a 23-year-old living in New York on a journalist's budget, I'm not exactly splurging on house cleaners.

These were free, so long as I agreed to the cameras.

The cleaners came from Shift, a startup that offers free housekeeping across New York. The price is the video recording, which will later be used to train robots. (Shift says it anonymizes "names, faces, or other personal information," per its website.) It's part of a bigger trend: startups are paying for videos of household tasks, like folding laundry, to train robots.

When Shift premiered in May, I quickly booked myself a spot. When the cleaners arrived two weeks later, I was nervous. Who were these strangers in my shoebox apartment? I grew even more nervous when they texted me 10 minutes before my appointment time that another staffer — a chef! — would be joining.

Eventually, though, I relaxed. It was free, after all.

A cleaner from Shift is pictured.
A cleaner from Shift is pictured.
The Shift cleaners had cameras on their baseball caps, with a wire hanging down.

Henry Chandonnet/Business Insider

The cleaners came first

When Shift's cleaners arrived at my apartment, I was hesitant. These were 20-somethings, wearing baggy white polos and suiting up with baseball caps attached to cameras.

The cameras hung off the brim of their caps. While they weren't walking around with large camcorders, the wires hanging off the cameras were still highly visible.

The cleaners mostly used a mix of their supplies and mine. They took about 90 minutes of the two-hour slot. I was working while they cleaned, and they rarely disrupted me, which I appreciated.

A Shift cleaner is pictured vacuuming.
A Shift cleaner is pictured vacuuming.
The Shift cleaners vacuumed all over my apartment.

Henry Chandonnet/Business Insider

I wasn't overly impressed with the cleaning. (When my roommate came home, he asked: Did they even come?) Still, the service was free, and I liked not having to vacuum myself.

Shift surprised me with a three-course meal

About 10 minutes after the cleaners arrived, I heard a knock on the door. Chef James was here.

James wore the same uniform: white polo, baseball cap, wire running up the neck. He set up in my kitchen and asked if I had any allergies or dietary preferences.

Chef James is pictured from Shift.
Chef James is pictured from Shift.
Chef James brought his own ingredients but used my kitchen supplies.

Henry Chandonnet/Business Insider

I had no idea what James had come to cook. (I didn't even know Shift had a chef service!) It turned out that my work lunch would be a three-course meal. James brought the ingredients himself and only used my pans, knives, and plates.

My favorite was the entrée: seared tuna with coriander salt, Meyer lemon, artichokes, sugar snap peas, and asparagus. My least favorite was the appetizer, a cured salmon belly that was vastly overpowered by mustard oil. I saved the dessert, a light cake with whipped cream and strawberries, for later.

The chef service was Shift's peak. I don't have anything sensitive in my kitchen, so I didn't have to worry about him filming, say, a passport. And who doesn't love free food?

My dinner prepared by a Shift chef is pictured.
My dinner prepared by a Shift chef is pictured.
Chef James' entrée was my favorite.

Henry Chandonnet/Business Insider

My final takeaways

About thirty minutes into the cleaning, I got used to the wires and baseball caps milling around my apartment.

I'll be interested to see whether these free robot-training services are sustainable. The costs of my session were likely high for Shift: three workers, cleaning supplies, and food. I'm hesitant to believe that a video of my apartment is worth that much.

The demand is certainly there: Shift filled its slots quickly and was similarly booked up when I checked a week later. I get why.

After they left, I enjoyed my semi-clean apartment and my leftovers. And I prayed that I didn't have any IDs or credit cards lying around that would get accidentally ingested by the AI machines as they tried to learn how to cook and clean like humans.

Read the original article on Business Insider
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I let robot-trainers clean my apartment for free. It was unsettling, but I got over it. | TechCulture